A slip of the tongue or an errant email can have the same effect as a public Tweet about your company’s upcoming layoffs. Check out our YouTube Channel, we have a whole playlist dedicated to building your skills and expertise. Secondly, you should add your Skills and your expertise which best suits your position. The ultimate guide to board and Executive team management, The ultimate tech guide for Personal and Executive Assistants, Getting the basics right: Personal and Executive Assistant Key Tasks. But most importantly: It mustn’t be self-oriented. I learned a lot from this article. I have been doing some quick research on PA/EA’s and the services they provide. Executive assistant skills can include hard and soft skills such as technology skills, organization, communication and time-management skills that help them succeed in their roles. Sign Up Get immediate access to over 1000 + Premium & Free CV templates. Professional problem solver. A major part of her job is to draft letters, write memos and jot down minutes of … May I add another tool that I use daily even more that outlook and have taught to colleagues; the tool is OneNote especially for live agenda and minutes. Two ultimate guides on diary management and email management for Assistants. Hi Susan! This is one of the most important skills sets that you need to master in order to become a great admin assistant. Some crucial traits to include in your resume are resourcefulness, efficiency in pressure situations and technical finesse. Lunch! We provide a monthly, curated selection of healthy snacks from the hottest, most innovative natural food brands in the industry, giving our members a hassle-free experience and delivering joy to their offices. Today’s executives lean on their assistants not just for admin help, but for counsel, technical expertise, and critical analysis. When tasks grow to legendary proportions, it takes a village to accomplish them. There are so many tasks that Assistants are asked to work on, and there are so many skills required to be a c-suite level Assistants to a senior Executive. Executive assistants often have to plan meetings, conferences and even parties. “I need two courtside seats to tonight’s Laker game.”. Excellent Communication Skills. How can you skew it toward your side? I guess for now i’ll settle for book-marking and adding Remember, you have a perspective that very few in the company have. One of the most impressive EA feats I’ve ever seen was a few years back at an LA tech company. Oftentimes Executive Assistants are seeing projects through from beginning to end, and working with different departments to get things done. Guide the recruiter to the conclusion that you are the best candidate for the senior executive assistant job. One of the most painless I’ve ever experienced. It was specific. An executive assistant usually has access to a company's data sharing system. You are simply amazing. Senior Executive Assistants adopt an attitude of regular professional development. Thanks for the information. Great article! 79 Unique Gifts For Employees We were a great team. Keep these in a spreadsheet for easy reference. Question the numbers. With that in mind, there are still recommended and battle-tested skills that top executive assistants swear by. your RSS feed to my Google account. Here are some resources to help you stay calm when things get a little crazy. The Only Corporate Event Planning Checklist You’ll Ever Need. (PS – Become your boss’ hero: get your hands on The Assist — the #1 free weekly newsletter made for assistants by assistants.). One of the Exec Assistants there got a request from her boss around 10 A.M. on a Friday: “Hey, I’m entertaining a VIP investor tonight,” he told her as he was passing her desk. If you ever want to get support, be sure to give it generously. Thank you for sharing and reminding us of how important our job is and what a big role we play for our executives. Thanks Lisa. Another recommendation is to communicate priorities when you are working for more than one Executive. It was the hottest ticket in town. Great catch, Lilly! Then take a break and repeat. Great article! Really dig in. An Executive Assistant’s greatest quality is her ability to speak and write in a sharp, succinct and positive manner that creates a good image of the company and the executive that she represents. An Executive Assistant job description should advocate for a professional individual who is well-presented at all times. We do! Many taskmasters swear by the Pomodoro Technique for getting through their to-do lists. Contact Us and amazing article. Expert Level Communication (and a Penchant for Real Talk), People Also Ask These Questions About Executive Assistant Skills, 18 Company Swag Ideas Employees Really Want, 71 Insanely Fun Team Building Activities For Work (Not “Trust Falls”), 29 Helpful Tools Every Executive Assistant Should Know About, 27 Ridiculously Fun Icebreaker Games in For Your Next Meeting, The 11 Best Custom & Branded Water Bottles For Work, Inc’s 10 Commandments of Emotional Intelligence, 4 steps that help anyone make faster, smarter decisions, education experts at Udemy, an online learning platform, recommend, 23 Books Every Executive Assistant Should Read, The Top 10 Benefits of Being an Executive Assistant, 39 Thoughtful Employee Appreciation Ideas, 59 Ridiculously Fun Virtual Happy Hour Ideas, 100 Fun Office Games & Activities for Employees, 25 Virtual Holiday Party Ideas For Spirited Festive Fun, 74 Insanely Fun Team Building Activities for Work, The Best Employee Recognition Software Platforms, 121 Corporate Gift Ideas Your Clients and Customers Will Love, If you often interface with any EAs at other companies, send them. I enjoyed reading this and it didn’t seem condescending or the opposite with tasks being unattainable. A great read ! Goal tender. SKILLS, KNOWLEDGE, ABILITIES AND TASKS (Technical and Functional Expertise) Skills … But these weren’t normal circumstances. Very resourceful and on point. Keep up with the shifting expectations, and increase your ability to think strategically by building up analytical skills. Organization and flexibility are important skills for executive assistants, along with the abilities to multi-task, meet deadlines, and work as part of a team. If you already have experience working as an administrative professional, you already know that you need to be able to adapt. I’m EA to the CEO at Perfection Farms in Victoria and I was thrilled to receive the 2016 Page Personnel Executive Assistant of the Year award. The first thing employers used to see at the top of a resume was the now-obsolete objective statement that stated the obvious, such as, "I am hoping to gain employment with a respected company where I can hone my skills as an executive assistant." How It Works Administrative assistants must be able to handle many details and challenging situations at once. Traffic cop. Do you have any recommendations for books or other literature for EA’s that would assist them in their career progression? Writing your resume with a target job in mind requires having a clear understanding of the job's skills and proficiencies. Not only is this a great way to network within your company, but before long you’ll have built the foundational knowledge you need to provide valuable insights to your boss. Excellent read. (Sign up here). A good Assistant knows that making the impossible possible comes with the territory. Trust is probably the single biggest determining factor when it comes to success in the EA role. Resourcefulness. For more info visit: Privacy Policy & settings. This is a fantastic article. Visualize your hypothetical actions and expand your thinking skills through. EAs are expected to dabble in things as wide and varied as project management, event planning, and internal communications. Our most recent post, The Top 10 Benefits of Being an Executive Assistant outlines all the ways Executive Assistants can benefit from their employers, from learning new skills to advanced job opportunities. Next is the qualification background including the trainings and internships. Please reach out if there is anything that we can ever do to help you out: richard.fendler@snacknation.com. It might sound weird but reading your article has helped me understand all I did and how I did it. She used negotiating skills to nab tickets that everyone wanted. You might want to do this if a LinkedIn connection endorses you for a skill that does not match your current expertise. I’m exhausted reading it. 39 Thoughtful Employee Appreciation Ideas Put yourself in the other person’s shoes. Pay it forward. Artificial Intelligence: Will it help or hurt the Assistant Profession? Sign me up. Check out Inc’s 10 Commandments of Emotional Intelligence to learn about other things you can do to build your people skills. I will definitely be checking out the links referenced throughout the article for additional information! This way, you can position yourself in the best way to get hired. Thank you so much Jeff. Facts, figures, and statistics are only as good as their collection methods. Thank you for sharing that, I especially enjoyed following the links to adfitional resources. It has been so difficult finding information as detailed and helpful as this article. Company Swag Ideas Employees Really Want If anything, today’s execs need less admin support, not more. If your organization game could use some improvement, check out monday.com (our favorite) as a solution! Typing, filing, and other clerical skills are important, but the best executive assistants often have strong personalities that are exhibited through several beneficial soft skills: Communication skills: Executive assistants often serve as a gatekeeper, deciding which messages and which visitors or callers need … Planning skills also come into play when arranging employee and executive calendars when unexpected cancellations or changes arise. 59 Ridiculously Fun Virtual Happy Hour Ideas The strongest resumes for Senior Executive Assistants showcase organizational skills… Aside from a proficiency in computer skills, an Executive Assistant is not necessarily required to have a degree. It has highlighted the areas that I want to develop and given some great resources to start developing those skills. Your blog is mind-blowing. To be honest, I still don’t know exactly how she did it. Thanks for sharing! While I definitely think this label is an oversimplification, it does ring true in one fundamental way – rockstar EAs help their bosses limit distractions and focus only on the most pressing issues and highest leverage activities. You also need to be able to communicate strategy clearly and accurately, as well as be persuasive from time to time. This website uses cookies so that we can provide you with the best user experience possible. Being proactive helps everyone. A: The EA function has transformed from a supporting role to more of a strategic partner. Many of our executive protection operatives (bodyguards) are seeking training for A: Every executive assistant will have to develop a unique skill set based on their executive’s responsibilities, personality, and communication style. Trusted confidant. Today’s executives lean on their assistants not just for admin help, but for strategic counsel, technical expertise, and critical analysis. LOVE this. A fantastic article, just what I was looking for. I now know the areas where I need to improve. Saved $25,000 a week at ISN Lipmann through more efficient communication, logistics, and scheduling support. I’ll be checking those out. Hi Jen! The ideas you’ve shared will be helpful for future purpose and reference. In many situations, your words are treated as if they are your boss’s, so polished emails and proper phone etiquette are a must. Other Career Group(s) that may be of interest are: Program Administration. Executive Assistant job qualifications and requirements. Who are you people? Simply select a task, set a timer for about 25 minutes, and focus only on that task until the timer runs out. Coming late into the game. no sugar coating and mater of fact details. I agree that being kind is key. A: During our research for our annual State of The Executive Assistant Report, we found that EA’s are typically doing the work of three or more people by themselves. 100 Fun Office Games & Activities for Employees Good read. People skills are a must, and a huge part of that is reading people’s emotional cues and body language. I do not have a background that would typically lead one into this position. Highlight the times you have run a project or event. Simply put, you can’t prioritize without crystal clear objectives to help guide you. Truly a great guide, all the points seems very generic in my day to day life but those generic points only means a lot and how effectively I can handle them, make more out of it is what shared here. To be a top-notch executive assistant, you will need to have a few technical skills under your belt, as well as a number of soft skills that are critical in a high-powered office environment. It explains with simple words what the profession is about. Here are some adapted takeaways: What about you? Remember the EA who scored impossible-to-find Lakers tickets? 121 Employee Wellness Program Ideas Keeping up with the demands of the Assistant role is never easy. Website Accessibility Policy, 59 Exciting Employee Engagement Ideas talk about this website with my Facebook group. I should have proofed it. It needs to promote you as a specialized expert and highlight your skills. It’s illustrating the positives and the draw-backs of this profession yet somehow making it an intriguing challenge. There’s no doubt that you have an important job, as does the executive with whom you work so closely day in and day out. They keep an office running while supporting the efforts of an executive, manager, business owner or professional group. Start off your own list of resources with our favorite secret: Let’s not sugarcoat things – executives can be demanding! If you’re not quite confident in your understanding of the ins and out of your company and your competitors, there’s a fun and easy way to quickly get up to speed. 6. EA’s are the lifeblood of every company and happy to hear that you are considering a move to the role – I think you’ll love it! Assistants are often supporting more than one Executive, which means they have to manage conflicting priorities and work with schedules that already at capacity. Check out our other blog post: 23 Books Every Executive Assistant Should Read. I would add one item. EAs are expected to dabble in things as wide and varied as project management, event planning, and internal communications. As an EA, how many times have you been asked to pull off the impossible? 375 offres d’emploi Executive Assistant du jour (France). Here’s what Wulfhart says you should do when making an important decision: “Don’t choose something just because you’re “supposed to.”, “Remember that doing something trumps doing nothing.”. Going back to my previous example, there was something besides her resourcefulness that helped the EA in my story snag those Laker tickets – that deep breath she took. What’s the one skill that has been most responsible for your success? Sorry for the typos. (PS – Get more sh*t done with The Assist — the #1 free weekly newsletter made for assistants by assistants.). This should be a no-brainer, and is required of any office worker. After your conversation, write down the two or three biggest takeaways from your conversation. Many EA articles/books give very generic advice with no real supporting materials to accompany it. An executive assistant is a secretary appointed to a high-level manager or professional. To build more analytical thinking skills, the education experts at Udemy, an online learning platform, recommend a variety of simple steps. So glad you found this article helpful. To really thrive in the role, you have to be able to see ten moves ahead and anticipate issues before they become full-blown problems. Perhaps this is part of the networking or communication items – but I’ve found that when people think you’re kind, they are much more likely to negotiate with you, work well with you and be willing to do favors when you need them. New at EA , this article is very helpful. Externally, the same applies. This practice aids in strategic decisions, and it trains your brain to supplement your decisions and ideas with evidence. If you’re browsing an online board or attending an event and hear of another EA in need, offer your services immediately. An executive assistant can usually possess multiple skill sets, as this career path may require a variety of responsibilities of the assistant. The EA role is a fast-paced and constantly changing one, so you can’t afford to waste precious seconds being unorganized. But when you can, pair the more mindless activities together to maximize your time. I want more. Internally, you interact with employees at every level within the org, from entry-level contributors to managers, all the way up to the c-suite. all about executive assistant jobs. 121 Corporate Gift Ideas Your Clients and Customers Will Love, © 2020 SnackNation. If you had a magic wand, what would you change about the company overnight? Many EAs also take on de-facto internal communications roles, drafting internal emails on behalf of their boss. Top 10 Skills Needed for Executive Assistants. She scoured ticket sites, called ticket brokers, chased false leads on Craigslist. Gatekeeper. Most of these I use, a few I will start doing. It can seem like some people are just born with a certain je ne sais quoi that inspires others to do their bidding, and maybe they were. Nine Skills Needed to Become a Successful Administrative Assistant. In the example above, the summary is a bit specific to an executive assistant position. Tech Blog Best read ever. Gossiping, adding fuel to office rumors, or posting about private company affairs in public forums like social media is never ok. Of course, mistakes happen. True, you’ll rarely have all the information you need. The second is “personal anticipation,” and is about knowing the preferences and idiosyncrasies that are unique to your boss. Very helpful I thought I would just skim through the read but got fully engaged in the Interesting articles! This may mean a working knowledge of Slack, Calend.ly, Evernote, Hootsuite, Salesforce, and Zuora, just to name a few. It’s a pity you don’t have a donate button! This is especially true in startup environments, where an EA might be the closest thing to an IT specialist that the company has. Also add some of your personal information like family, hobby in it and your contact information in the last. Both an art and a science, negotiating mystifies many. While there’s a grain of truth to the idea of the EA as “gatekeeper,” this description barely scratches the surface of all the value that you provide. Keeping this cookie enabled helps us to improve our website. Executives can live in a bubble. Good read and resources that I will be going back to again and again. Executive Assistant Resume Example. Great Article. Not every day will be a fire drill, but it’s critical that you can function under the high-pressure situations that will undoubtedly come your way. Simple. Excellent communication skills successfully utilized in preparing reports and documents and liaising with senior staff members and … Save my name, email, and website in this browser for the next time I comment. The skills needed for Assistants to work on projects, add value in the role and streamline processes and prcedures. At the very least, administrative and executive assistants … Here are some key takeaways: In the introduction, we mentioned that EA roles have been steadily growing more strategically. LinkedIn also has skills assessments you can take to measure your abilities. We recently surveyed over 1,273 Executive Assistants in our State of The Executive Assistant Facebook group and found that monday.com was their favorite productivity tool to … Are there EA organizations or conferences that anyone has participated in and would suggest? For … EA courses. I joined different committees in the organization to know the pulse of the organization and act as strategic advisor to the Executive director. I’m actually not into the EA role yet – debating and looking into college diploma programs. How else can you get more done in the same amount of time? She stayed calm under the pressure of a difficult task with a tight deadline. These emails can reach entire departments – even entire companies – so top-notch writing skills are a huge asset.